Jan 17, 2025

TikTok's Ad Operations Reorganization

TikTok has quickly become a dominant force in the digital advertising world, reshaping how brands engage with audiences —particularly Gen Z and millennials.

Serhii Pavlov

CTO

Jan 17, 2025

TikTok's Ad Operations Reorganization

TikTok has quickly become a dominant force in the digital advertising world, reshaping how brands engage with audiences —particularly Gen Z and millennials.

Serhii Pavlov

CTO

TikTok’s recent reorganization of its ad operations isn't just about internal efficiency—it’s a strategic pivot aimed at maturing its advertising ecosystem.

Key Changes in TikTok’s Ad Operations Structure

1. Streamlining Global and Regional Teams

TikTok is consolidating several of its regional ad teams and aligning them under a more centralized global strategy. This move aims to improve consistency in campaign execution, reporting, and advertiser support across markets.

2. Investing in Vertical Expertise

The company is now organizing parts of its ad sales force around industry verticals—such as retail, gaming, entertainment, and e-commerce. By doing so, TikTok is positioning itself as a consultative partner that can deliver more tailored strategies based on each advertiser’s unique goals.

3. Enhancing Self-Serve Tools and Automation

A major focus of the reorganization is improving TikTok’s self-serve ad platform, making it easier for small and mid-sized businesses to run effective campaigns. With improved automation, campaign optimization, and better creative tools, the platform is seeking to scale ad revenue beyond just big-brand deals.

Why This Strategic Shift Matters

TikTok's rapid growth has been both a blessing and a challenge. With more brands vying for user attention, TikTok needs to balance platform monetization with user experience. The reorganization aims to:

  • Boost operational efficiency across global markets;

  • Standardize ad offerings and performance metrics;

  • Enhance customer service and campaign effectiveness;

  • Strengthen relationships with top-spending brands by offering verticalized expertise.

Ultimately, this restructuring signals TikTok’s evolution from a viral content hub into a serious player in the digital advertising industry, with ambitions to rival long-established platforms in scale and sophistication.

What Advertisers Should Do Now

As TikTok’s internal structure shifts, marketers should prepare for some short-term adjustments—but also long-term opportunities. Here's how to stay ahead:

  • Connect with TikTok reps early to understand new account structures and who your main points of contact will be.

  • Explore vertical strategies that may offer more relevant creative guidance, benchmarks, and support.

  • Invest in TikTok Ads Manager: If you haven't already, now is the time to explore self-serve capabilities, particularly if you're a smaller brand.

Stay agile: Be ready to test new formats, adapt creative quickly, and use real-time insights to guide campaign changes.

Conclusion: A Platform Growing Into Its Power

TikTok’s ad operations reorganization marks a strategic shift toward maturity. As the platform scales and refines its advertising model, brands will gain access to more structured support, improved tools, and data-driven strategies.

For advertisers, the takeaway is clear: TikTok is no longer just a place for experiments and trends—it’s becoming a core part of the modern media mix. Staying ahead of its evolving infrastructure is key to unlocking its full potential.

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